Sunday, August 2, 2009

Week 2, Reading 2:

Branding for Web Professionals - An Introduction
by Brian Cray.

"Colours and logos don't make a brand."

"Brands are much more complex than a pretty picture."

"A brand is the sum of customer experiences and branding is the careful management of those experiences. An experience could be a direct interaction with an employee, using a product, or getting a referral from a friend."

No comments:

Post a Comment